BoyleSports Privacy Policy

BoyleSports is committed to protecting the privacy of everyone who uses our website and services. This policy explains what personal data we collect, why we collect it, and how we keep it safe. It applies to all users of the BoyleSports UK platform and is governed by UK GDPR and the Data Protection Act 2018.

What Data We Collect

Registration details: name, date of birth, email address, phone number, and home address
Verification documents: copies of identity and proof-of-address documents required under UK Gambling Commission rules
Financial information: payment method details used for deposits and withdrawals (card numbers are never stored in full)
Betting and gaming history: records of all wagers placed on the platform
Device and usage data: IP address, browser type, pages visited, and session duration
Communications: records of emails, live chat transcripts, and support tickets

How We Use Your Data

To operate and maintain your BoyleSports account
To process deposits, withdrawals, and bet settlements
To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) obligations as required by the UKGC
To carry out responsible gambling checks and deliver safer gambling interventions where appropriate
To personalise your experience and send relevant promotional communications (where you have opted in)
To detect and prevent fraud, money laundering, and underage gambling

Data Sharing

Payment processors required to handle your transactions
Identity verification and fraud prevention agencies
Regulatory bodies including the UK Gambling Commission, where legally required
Analytics providers that help us improve the BoyleSports platform (data is anonymised where possible)

We do not sell your personal data to third parties for marketing purposes.

Data Retention

We retain your account data for a minimum of five years after account closure, in line with our UKGC licence obligations and AML legislation. Certain records may be held longer where required by law.

Your Rights

Right to access the data we hold about you
Right to correction of inaccurate data
Right to erasure (subject to legal retention obligations)
Right to object to certain processing activities
Right to data portability

To exercise any of these rights, or if you have any questions about this policy, please contact our Data Protection team at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Last updated: February 2026